Pool Fill Adjustments

A complete Pool Fill Adjustment Form is required for all pool adjustments.

The beginning and ending meter readings and the date in which the pool was filled is required.
All completed adjustment forms to be submitted to City Hall.
Only one pool filling adjustment is given per year for each service address.
The adjustment will be for the sewer portion that is above the normal usage. However, water-only customer account, are not eligible for any type of adjustment. Filling a pool from an irrigation meter does not qualify for any type of adjustment.
The average will be calculated using the average water usage for the last 6 months.
It may take up to two billing cycles for the adjustment to be reflected on the account.

Name * Required
First Last
Service Address * Required
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Account Number * Required
Phone * Required
Date of Pool Filling * Required
MM slash DD slash YYYY

If the pool was filled over multiple days, please enter the date the pool filling began.
Beginning Meter Number At Time of Fill * Required
End Meter Number At Time of Fill * Required
City of Lowell Pool Fill Adjustment Policy * Required
I agree to the Pool Fill Adjustment Policy
Only one pool filling adjustment is given per year for each address. The adjustment will be for the sewer portion that is above the normal usage. However, if you are a water only customer or fill your pool from an irrigation meter, you will not be eligible for an adjustment. The average will be calculated using the average water usage for the last six months. It may take up to two billing cycles for your adjustment to reflect on your account. Any current balances on accounts must be paid in order to avoid disconnection due to non-payment. A credit will be applied back to your account once the adjustment is approved.
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