FAQ Topic: Public Works FAQs

Why is my water pressure low?

A clogged aerator on a faucet can slow the flow. Remove the aerator from the faucet, clean it, and put back on. Consult with a plumber. If you have a pressure reducing valve (PRV) installed to protect your plumbing, it may need adjusting. Most PRVs are installed after the water meter or before the water … Continued

Why does my water have an odor?

Taste and odor changes in your water can occur for many reasons. Steps to take: Flush cold water out of a bathtub faucet Remove and clean faucet aerators Detach garden hose from outside spigot (especially during hot days) Check frequently asked questions for more information If odor continues, call 704-824-3518, select option #1 for Customer … Continued

Why is my water discolored?

If you experience cloudy or discolored water this could be due to air in the water line. Please follow these steps: Run cold water from outdoor spigots (weather permitting) Flush cold water out of a bathtub faucet If not able to clear water after a few minutes, remove and clean faucet aerators Check frequently asked … Continued

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