FAQ Topic: Public Works FAQs

How do I get utility lines located?

Please call 811 What is 811? 811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 or go to their state 811 center’s website before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don’t unintentionally dig into an underground … Continued

Which roads are maintained by Lowell?

Roads inside the Lowell City limits maintained by the City of Lowell with the exception of some streets. The following streets are maintained by the North Carolina Department of Transportation: McAdenville Rd. W. First St E. First St from the Lowell Police Department to the Post Office Groves St. Lineberger Rd. Oakland Dr. N. Main … Continued

When is bulk pick-up?

Lowell provides quarterly curbside collection at residential homes of items that are too large, heavy or bulky to fit in the City garbage cart for normal garbage pickup. Please keep in mind this program is intended for pick-up of customary residential items and is not intended for removal of commercial/contractor items or remnant items from … Continued

When are brush routes ran?

The City of Lowell runs a brush route each week for leaves, grass, and tree limbs. The brush route will run on Wednesday and Thursday of each week (depending on where your neighborhood falls in the route rotation.) Prepare your yard waste and place it on the curb by 6:30am on your pickup day. The … Continued

When will my trash be picked up?

Containers will be scheduled for collection on Monday thru Wednesday. Contact City Hall at 704-824-3518, option 1, for your trash collection day.\ When a holiday occurs, our schedule allows us to reschedule collection during the week to ensure service. If the holiday falls on your collection day your garbage will generally be collected on the … Continued

What type of trash does the City collect?

The City collects regular household trash in the rollout receptables. The lid of your container must close shut and all trash must be inside the recycle. What NOT to put in your rollout container ▪ Do not place yard waste in your container. Yard waste is recyclable and is collected by a different crew. ▪ … Continued

Why is my water pressure high?

If your home is in a geographically low point (near a creek) or near a water pumping facility, you may experience water pressure higher than 80 psi. Unfortunately, City of Lowell can’t alleviate high water pressure, but you may consider having a licensed plumber install a pressure-reducing valve at your home. County building codes require … Continued

Why is my water pressure low?

A clogged aerator on a faucet can slow the flow. Remove the aerator from the faucet, clean it, and put back on. Consult with a plumber. If you have a pressure reducing valve (PRV) installed to protect your plumbing, it may need adjusting. Most PRVs are installed after the water meter or before the water … Continued

Why does my water have an odor?

Taste and odor changes in your water can occur for many reasons. Steps to take: Flush cold water out of a bathtub faucet Remove and clean faucet aerators Detach garden hose from outside spigot (especially during hot days) Check frequently asked questions for more information If odor continues, call 704-824-3518, select option #1 for Customer … Continued

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