Welcome to our new website! Learn more

Welcome to our new website!

Posted on September 7, 2022


Multi device homepage screenshot

Welcome to our new website!

As you can see, it’s still a work in progress, however, we’ve launched this test site, so we can build openly, iteratively and collaboratively with the Lowell community.

Phases

There are two phases to our official launch:

  • BETA: Get feedback from the community.
  • LIVE: Formally launch the official website (and continuously improve it)

Done/doing

What’s been done:

  • Training and empowerment on new web tools
  • Organize content into a customer service approach
  • Prioritize plain language
  • ADA compliance
  • Predictive search
  • Mobile-friendly design
  • Interactive get answers
  • Updated services information
  • Website encryption
  • Launch

What’s up next:

  • Iterate on feedback
  • Add and improve content
  • More forms
  • More online payments
  • Continuous improvement

Give us your feedback

As we build the new website, we want your input. Please share your ideas.

Connect with us

We want to make sure you’re updated on our progress. Please connect with us as we build our future website together.

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