FAQ Topic: Water Bill

How much is my water bill?

Please visit our online bill pay page or call City Hall at 704-824-3518, option 1 for water bill information.

When is cutoff day this month?

Services are disconnected on the 25th of the month. If the 25th falls on a holiday or weekend, then services are disconnected on the next business date. Disconnections start at 8:00 am and a $50 delinquent fee is added to all accounts delinquent at 8:00 am on the 25th of the month.

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