FAQ Topic: Services & Safety

How do I get utility lines located?

Please call 811 Please note, the City of Lowell is not part of the 811 program at this time. To have City of Lowell water/sewer lines located, please call 704-824-3518, option 1 for customer service. What is 811? 811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 or go … Continued

Where do I report for jury duty?

To report to jury duty, you will go to the Gaston County Courthouse to where the subpoena instructs you to go but usually the jury room on the 4th floor of the Gaston County Courthouse.

Who are my elected officials?

You can view your City of Lowell elected officials here.  You can view your county, state, and national representatives here.

How much is my water bill?

Please visit our online bill pay page or call City Hall at 704-824-3518, option 1 for water bill information.

When is bulk pick-up?

Lowell provides free quarterly curbside collection at residential homes of items that are too large, heavy or bulky to fit in the City garbage cart for normal garbage pickup. Please keep in mind this program is intended for pick-up of customary residential items and is not intended for removal of commercial/contractor items or remnant items … Continued

When are brush routes ran?

The City of Lowell runs a brush route each week for leaves, grass, and tree limbs. The brush route will run on Wednesday and Thursday of each week (depending on where your neighborhood falls in the route rotation.) Prepare your yard waste and place it on the curb by 6:30am on your pickup day. The … Continued

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