Utility Bills are mailed on the last business day of the month and are due in full by 5:00 pm on the 15th. (Unless the 15th of the month falls on a holiday or weekend, then it will be due on the next business date.) A $5 late fee will be added after 5:00 pm on the 15th of the month.
Services are disconnected on the 25th of the month (unless the 25th falls on a holiday or weekend, then it will be on the next business date). Disconnections start at 8:00 am and a $50 delinquent fee is added to all accounts delinquent at 8:00 am on the 25th of the month.
Homeowners are not allowed to restore their own service at any time. A $250 tampering fee will be added to the account if Public Works finds any amount of consumption has been used during the cut-off period.