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Utility Customer Service

UTILITY CUSTOMER SERVICE

City Hall

101 W. First Street

704-824-3518 (Option 1 for Water Dept)

Utility Customer Service is responsible for timely and accurate billing for City of Lowell services, the collection of City revenues and requests for new, transfer, or termination of utility services.

Utility Customer Service is open Monday through Friday, 8:00 am to 5:00 pm.

NEW CUSTOMER CHARGES:

Homeowners (Must provide proof of ownership)..........$50 Activation Fee

Renters.......................$50 Activation Fee + $150.00 Deposit


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