Completion of a termination of services form is required in order to stop services at any service address.
Your meter will be read on the disconnect date and a final bill will be prepared and mailed to your forwarding address. If there is a deposit on the account, it will be applied to the final bill and any remaining balance will be refunded.
Terminations of services are NOT accepted over the phone in order to validate and protect our customers. If you have moved out of state, please give us a call to discuss options.
Terminations of services are only accepted from the account holder and a proof of ID must be presented at time of the request.
If the account holder is deceased, a death certificate and/or a legal POE will be required prior to terminating services.